This policy describes:
- The types of information that we may collect from you when you access or use our Website – https://thenewwarehouse.co.uk/ and other online services (collectively, our “Services”); and
- Our practices for collecting, using, maintaining, protecting and disclosing that information.
This policy applies only to information we collect through our Services and in the electronic communications sent through or in connection with our Services.
The New Warehouse strives to offer its visitors and users the many advantages of Internet Technology and to provide an interactive and personalised experience.
We will never sell, barter, or rent your email address to any unauthorised third parties.
1 WHAT INFORMATION DO WE COLLECT FROM OUR USERS?
The New Warehouse may collect and use information of and regarding its users. We collect only data, which is essential to our operations and enables us to provide you with better user experience.
The information, through which the person may be identified, may include data, which the user voluntarily enters, uses or provides when using the Services of the The New Warehouse Website.
We collect two types of information from and about our users, including information:
- By which you may be personally identified; and/or
- About your internet connection, the equipment you use to access our Services and your usage details (i.e. your Internet Service Provider).
The information we collect on or through our Services may include:
i. Preferences: Your preferences and settings such as time zone and language;
We collect this information in order to enhance your user experience.
ii. Searches and other activities: The search terms you have looked up and results you selected;
We collect this information in order to improve your user experience and provide you with more relevant content and Services.
iii. Browsing information: How long you used our Services, which features you used, etc.;
We collect this information in order to analyse the behaviour of our users and improve our Services.
iv. Communications: Between you and The New Warehouse, support staff regarding our Services.
We collect this information in order to monitor the quality of our support staff and your communications with us.
v. Location Data: We may collect information about your location if you have instructed your mobile device or computer to send such information via the privacy settings on that mobile device or computer. We may use the location data collected to enhance your use of the Services by providing you with relevant content and contextual advertising.
2 HOW WE GATHER INFORMATION FROM USERS?
How we collect and store information depends on the pages you are visiting, the activities in which you elect to participate and the services provided.
For example, you may be asked to provide information when you register for access to certain portions of our Website, request certain features, such as e-mail newsletters.
Like most websites, The New Warehouse also collects information automatically and through the use of electronic tools that may be transparent to our visitors and Users. For example, we may log the name of your Internet Service Provider.
3 WHAT WE DO WITH THE INFORMATION WE COLLECT?
Like other Websites, we collect information to enhance your visit and deliver more individualised content. We respect your privacy and do not share your information with anyone, except in cases when that proves necessary.
We will retain the information we collect from you for a period of 5 years. After the expiry of this period, we undertake to delete any information we have collected from you.
Aggregate information and information that does not personally identify you may be used in many ways.
For example, The New Warehouse may combine information about your usage patterns on the Website with similar information obtained from other users to help enhance our site and Services (e.g., to learn which pages are visited the most or what features Users find the most attractive).
This information does not include any information about you and does not allow anyone to identify you individually. We may use personally identifiable information, collected on the Website, to communicate with you about your registration and customisation preferences; services and products offered by or through the Website; and other topics we think you might find of interest.
Personally, identifiable information collected by The New Warehouse may also be used for other purposes, including but not limited to Website administration, troubleshooting, processing of e-commerce transactions and other communications with you.
Certain third parties who provide technical support for the operation of our Website – our Web hosting service for example – may have access to such information. We will use your information only as permitted by law.
We may also disclose your information in response to a court order, at other times when we believe we are reasonably required to do so by the applicable law, in connection with the collection of amounts you may owe to us, and/or to law enforcement authorities, whenever we deem it appropriate or necessary.
Please note we may not provide you with notice prior to disclosure in such cases.
4 RIGHT OF CONSENT WITHDRAWAL
You may withdraw your consent for collecting your personal information at any time. To do so, please contact us at email@example.com
5 CHANGE OR REVIEW OF INFORMATION
If you would like to review, change or delete personal data we have collected from you or you had submitted or permanently delete your account, please contact us.
6 ACCESSING & CORRECTING YOUR PERSONAL INFORMATION.
We take reasonable steps to accurately record the personal information that you provide to us, as well as any subsequent updates.
We encourage you to review, update, and correct the personal information that we maintain about you. You may request that we delete personal data about you that is inaccurate, incomplete, or irrelevant for legitimate purposes, or is being processed in a way, which infringes any applicable legal requirements.
7 SECURITY: HOW WE PROTECT YOUR INFORMATION?
We have implemented appropriate measures in the form of various technical, physical and other means, including, but not limited to measures regarding the security of out electronic systems and databases, locks, racks, cases and other devices and access controlling systems, fire-notifying and fire extinguishing systems.
These means aim at improving the integrity and security of the personal information that we collect and maintain.
However, please be advised that even the best security measures cannot guarantee the full elimination of all risks.
If we learn of any violation, breach or danger to our security systems breach, then we will attempt to notify you electronically so that timely and appropriate protective steps can be taken.
Apart from informing you via e-mail, we may post a notice through the Website if a security breach occurs.
Your personal data safety is of utmost importance to us. We review and strive to improve our security measures on a regular basis.
If we detect a breach of our security measures, which has the potential of harming you as individual, we will notify you without undue delay.
8 CONTROLLING YOUR PERSONAL DATA
Other Users may be able to identify you, or associate you with your account, if you include your personal information in any content, you post or make publicly available.
You may control and restrict the personal data you share with us by visiting the Settings section of your User Account.
If you have any questions regarding the ways you can control your personal data, please contact us at firstname.lastname@example.org.
As mentioned, you may at any time review or change the personal information we maintain about you by contacting The New Warehouse. Upon your request, we will delete your contact information and personal data from our active databases.
If you are dissatisfied with The New Warehouse, its’ content, or any of these terms, conditions, and policies, your sole legal remedy is to discontinue using the Website.
10 CHILDREN’S PRIVACY
The New Warehouse does not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our servers. The New Warehouse encourages parents to go online with their kids.
11 CHANGES TO THIS POLICY
Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.
12 GOVERNING LAW
The parties undertake to first try to resolve the dispute with by negotiation.
If the parties fail to reach an amicable resolution through negotiation, The New Warehouse agrees to submit the dispute to the competent Court of United Kingdom.
The copyrights of our Website are the property of The New Warehouse and their suppliers.
Texts, graphics, photographs, animations, videos and clips, visible on the Website are the object of copyright and are part of the intellectual property of The New Warehouse.
Those may not be reproduced, used, presented or represented without an explicit written permission of The New Warehouse.
Any distribution of files, obtained by the Users under the Terms and Conditions of the Website, or of parts of such files, constitutes a violation of the relevant intellectual property protection laws and is prosecuted by the law.
Nothing contained on this Website may be interpreted as granting a license or right of use as a trademark without the prior explicit written consent of The New Warehouse.
The New Warehouse is controlled, operated and administered entirely within United Kingdom.
If you are accessing the The New Warehouse Website from another jurisdiction, please be advised that you are transferring your personal information to The New Warehouse in the United Kingdom and, by using the website, you consent to that transfer and to abide by the applicable laws concerning your use of the website and your agreements with us.
The New Warehouse